Access In The Theatre

Drop Off Point

There is a drop off and collection point 20 meters from the main theatre entrance on Ferensway.

Parking

Parking is available next door at St Stephen's Shopping Centre multi-storey car park, accessible via Portland Place off Ferensway. Upon entering the car park, take a ticket from the machine and drive through the barrier. Drive to the back of the car park towards the entrance to the Holiday Inn Express. You will see a sign for Hull Truck Theatre, by which there is direct lift access to the square approx. 50m from the entrance of the Theatre.

There are five disabled parking bays close to the lift, on Level 2 (two on Level 3), which are charged at the normal daily rate, or just £1 after 5.30pm – 11.59pm, Mon - Sat and £2 all day Sunday.

Alternatively, there are five disabled parking bays on Portland Street, by the entrance to the multi-storey car park, which are free for blue badge holders. These spaces are to the rear of the theatre, approx. 150m from the main entrance and have no time limit.


Building & Lift Access

There is level access, through two sets of automatic sliding doors, from the street on to the Ground Floor. 

On your right, once through the second set of automatic doors, there is a lift which takes you to the First Floor allowing you to access the rear rows of The Heron and Studio Theatre. The lift is fitted with voice commentary. 

From the Ground Floor you can directly access the box office, café bar, The Heron (including all four wheelchair spaces), the Studio Theatre (including both wheelchair spaces), male and female toilets and two accessible toilets. 

If you would like to borrow a wheelchair to help you get around the theatre please let the Box Office know and we would be happy to reserve it for you.


Wheelchair Spaces

The Heron Theatre - There are four wheelchair spaces in The Heron. One on each end of row A in the centre block and one on the end of row A on each side block. Depending on the show, an additional two wheelchair spaces can be created at the back of the centre block, in the middle of row L. For customers who have been set up with the online access booking facility, wheelchair spaces are identified with the universal wheelchair symbol and essential companion seats are identified with the letter C. 

Studio Theatre - There are two wheelchair spaces in the Studio Theatre. One on each end of row A. 
Depending on the show, an additional wheelchair space can be created on the end of row L. 


Booking Access Tickets Online

If you regularly require a wheelchair space, best view of caption screens/BSL interpreter or require an essential companion to attend the theatre, we would love to show you how to book access tickets/discounts online, yourself. Visit the 'Book Access Tickets Online' menu tab for instructions on how to book.


Access Toilets

There are two accessible toilets on the Ground Floor. The accessible toilet situated by the Studio corridor is reached by passing through an automatic door. To re-enter the foyer there is a push button for ease of access. Both accessible toilets are fitted with emergency pull cords which are linked to the Box Office. 

Assistance Dog
Assistance Dogs
Assistance dogs are welcome in the theatre and performance spaces. If you are going to be accompanied by an assistance dog please contact the Box Office, in advance of booking, so that we can make arrangements to either seat you together during the show or dog sit for you.

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