General Access Information
If you regularly require a wheelchair space, we would love to show you how to book them online, yourself. Call the box office on 01482 323638, or email firstname.lastname@example.org, and we’ll set this function up and give you some simple instructions.
IF YOU ALREADY HAVE THE FACILITY SET UP AND NEED A REMINDER ABOUT HOW TO BOOK, YOU CAN FIND MORE INFORMATION BY CLICKING HERE.
Future Access Performances
Click the dates below to go directly to the seating plan to book tickets.
AUDIO DESCRIBED PERFORMANCES
The Greatest Play in the History of the World: Sat 12 June, 2pm
CLICK HERE to listen to the audio introduction notes for The Greatest Play...
Everything I Own: Sat 26 June, 2pm
Hull & High Water: Sat 10 July, 2pm
There will also be an audio introduction recording available for the above three events which can accompany the Audio Described performance or on demand events.
The Railway Children: Sat 18 Dec 2021, 2pm
IMPORTANT: If you would like to use one of our infra-red hearing systems you can reserve one by contacting the Box Office in advance of the show.
OPEN CAPTION PERFORMANCES
The Greatest Play in the History of the World: Thurs 10 June, 7.30pm
Everything I Own: Thur 24 June, 7.30pm
Hull & High Water: Thur 8 July, 7.30pm
On demand events will also be captioned. Please check the on demand event webpages for more details.
The Railway Children: Thu 30 Dec 2021, 2pm
The Greatest Play in the History of the World: Wed 9 June, 7.30pm
Everything I Own: Tue 22 June, 7.30pm
Hull & High Water: Tue 6 July, 7.30pm
During each relaxed performance there will be an allocated quiet space available for customers who may need a break from busier areas or excessive noise. Please see a member of the Front of House team on the day for more information.
BSL INTERPRETED PERFORMANCES
Please check back here later for BSL interpreted performance dates.
|Touch Tours are available one hour prior to the audio described show and allow visually impaired patrons the opportunity to familiarise themselves with the set, costumes and props. Places must be booked with the Box Office, 48hrs in advance.|
|Audio description provides information about the visual elements of a production. The Box Office provides infra-red headsets, upon request and audio description is delivered live, in between dialogue.|
|Theatre captions are similar to television subtitles and convert spoken word in to visible text that provides deaf, deafened and hard of hearing people with access to live performances. Open captions are displayed on screens at either side of the stage.|
|Relaxed performances are specifically designed to welcome people who will benefit from a more relaxed environment and include additional lighting, gentler sound effects and a friendly attitude to noise and movement in the auditorium.|
|BSL Interpreted performances enable Deaf BSL users to understand the performance through the signs of an interpreter. The interpreter will use gestures, facial expressions and body language to communicate.|
|Wheelchair spaces are available in both The Heron and Studio Theatres and can now be booked online. To set up this facility please contact the Box Office.|
|If you are going to be accompanied by an assistance dog please contact the Box Office, in advance of booking, so that we can make arrangements to either seat you together in the auditorium or dog sit for you.|
Downloadable Guides & Large Print Brochures
Lighting & Sound Effects
Many of our productions use dramatic lighting and sound effects, along with water-based haze. If you are concerned about the use of any of these, please contact the Box Office for more information near to the performance date, once the show design will have been confirmed.
Disabled & Essential Companion Discount
Patrons who identify as disabled and require an essential companion, to be able to attend the theatre, will be offered half priced tickets* when purchased as a pair.If your access needs require you to attend the theatre with more than one essential companion, or you have any questions regarding booking this concession, please call or email the box office to discuss how we can best provide a service that suits your needs.If it is your first time booking the half priced access tickets please contact us so that we can discuss your requirements and set you up with the facility to be able to book these tickets online or at the box office.If you do not need an essential companion ticket, but identify as disabled, you can still receive the cheapest possible ticket for that performance. These concessions are available online and at the box office.
*half priced tickets are based on Band A, standard priced tickets for each performance, and are not available with special offers and packages.
Parking is available next door at St Stephen's Shopping Centre multi-storey car park, accessible via Portland Place off Ferensway. Upon entering the car park, take a ticket from the machine and drive through the barrier. Drive to the back of the car park towards the entrance to the Holiday Inn Express. You will see a sign for Hull Truck Theatre, by which there is direct lift access to the square approx. 50m from the entrance of the Theatre.There are five disabled parking bays close to the lift, on Level 2 (two on Level 3), which are charged at the normal daily rate, or just £1 after 5.30pm – 11.59pm, Mon - Sat and £2 all day Sunday. Alternatively, there are five disabled parking bays on Portland Street, by the entrance to the multi-storey car park, which are free for blue badge holders. These spaces are to the rear of the theatre, approx. 150m from the main entrance and have no time limit.
Drop Off Point
There is a drop off and collection point 20 meters from the main theatre entrance on Ferensway.
The nearest changing places toilet is inside St Stephen's Shopping Centre just a minutes walk away from the theatre. There are two changing places toilets which have specialist facilities for severely disabled people and extra room for up to two carers. One is positioned on the toilet corridor, accessible from the ground floor of the shopping centre, and the other is on the lower ground floor near Tesco's car park.
Both facilities can be accessed with a RADAR key. Alternatively you can ask one of the Customer Service Officers in the Shopping Centre to assist you in gaining access to the facilities or find one of the Customer Help Points located around the centre and press the Help button. These facilities are available 24hrs and the Customer Service/Security team are on site 24/7 to assist if necessary.
We are proud to be a breastfeeding friendly organisation as part of the Breastfeeding Friendly Premises Award Scheme. Parents are welcome to breastfeed, bottle feed or express on the premises, and Hull Truck Theatre have been specially trained to offer parents any support they may need. Read our breastfeeding policy here.
Schemes and Initiatives
Hull Truck Theatre staff are proud to be Dementia Friends, a programme created by the Alzheimer's Society to change people's perceptions of dementia. We are part of the Talking Tables initiative which aims to help combat loneliness and the Safe Places scheme, helping vulnerable people around the City stay safe. We are also part of the Disability Confident Scheme, taking action to improve the recruitment, retention and development of disabled people.
Access Related News
Guide to Accessible Theatres in the North, published by TickX
Welcome to Yorkshire: Accessible & Inclusive Tourism Award 2019
TickX Accessibility Award 2019