Deaf, Deafened and Hard of Hearing

Theatre captions are similar to television subtitles and convert spoken word in to visible text that provides those who are deaf, deafened or hard of hearing with access to live performances. 
British Sign Language (BSL) interpreted performance feature an interpreter who describes the production for those who communicate using BSL. This is done using gestures, facial expressions and body language.
You are welcome to bring your assistance dog into both The Heron and the Studio Theatres. Please inform the box office staff, when booking, so that we can seat you appropriately. Alternatively, our front of house team are happy to dog sit for you.


Open Caption Performance Dates

Open captions are displayed on screens at either side of the stage.

Click the dates below to go directly to the seating plan and book tickets.

The Railway Children: Thu 30 Dec 2021, 2pm

On demand stream events will also be captioned. Please check the on demand event webpages for more details.

Closed Caption Performance Dates

Closed Captions are accessed via The Difference Engine app (available on iPhone & Android). CLICK HERE FOR DOWNLOAD AND USER INSTRUCTIONS.

You will need an iPhone or Android mobile device. The service won't use your data but please make sure your battery is fully charged.

Click the dates below to go directly to the seating plan and book tickets.

Romeo & Juliet: Sat 24 July at 2pm, Thur 29 July at 7pm and Wed 4 Aug at 7pm.

BSL Interpreted Performance Dates

Check back here for BSL interpreted performance dates.

Infra-red Hearing System

STETHOSET
The receiver is worn, like a stethoscope, in the ears with the Sennheiser logo facing away from your body. Both the volume and the balance can be adjusted by the wearer. 
INDUCTION LOOP
The receiver is worn around the neck, like a necklace, with the Sennheiser logo facing away from your body. Both the volume and the balance can be adjusted by the wearer. The receiver can be used with most T-Loop compatible hearing aids or with in-ear earphones/over-head headphones that have a standard aux connection if you would like to provide your own. Alternatively we do have earphones and a small number of headphones available.

IMPORTANT: If you would like to use one of our infra-read hearing systems you can reserve your hearing system by contacting the Box Office in advance of the show.

 

Once you're set up with online access it is the easiest and quickest way currently offered within the city, or anywhere else i know, for booking accessible tickets.