Pre-Booking Information

TICKETS

You won't receive a physical ticket for Back To Ours events, instead you will receive an e-ticket.
Once you have made your booking you will receive two emails. The first will confirm your booking and payment details and is for your records. The second will have your e-tickets attached. There is one ticket for each member of your party.

In an effort to reduce paper waste we encourage you to download and show the ticket/s on your mobile device. If you are unable to do so please print off a copy of each ticket and show it at the venue to be scanned.

If you do not have access to a printer, or mobile phone, you can pop into the Hull Truck Theatre Box Office where staff will be happy to print a copy off for you. This service is only available during Hull Truck Theatre’s Box Office opening hours; Mon – Sat, 10am – 5.30pm (open later on show nights). Alternatively we charge £1 for printing and postage of e-tickets.

ON THE DOOR SALES

Tickets are available to purchase from Hull Truck Theatre up until 2hrs before the event. Please bear in mind that if you are not able to receive e-tickets, on a mobile device, the theatre does not open until 10am for you to collect physical printed tickets.

After this time, if the event is not sold out, you may be able to purchase tickets on the door. To check availability please contact team@backtoours.co.uk or follow Back To Ours on social media. 

ACCESS

Back to Ours venues are all fully accessible, and there are numerous access performances throughout the festival. Details of the access events will be noted on the show page. If you have any specific questions regarding access ticketing, you can speak to a member of the Back To Ours team by emailing team@backtoours.co.uk or phoning 01482 387 499.

FOOD & DRINK

Food and drink can be purchased at all venues from either the venue cafe or the Snack To Ours team. For both Secret Gigs there is a bar only and these events are strictly 18+.